Support

GSC strategy hinges on providing unparalleled service and support, which is critical to setting us apart from the competition. GSC needs to differentiate on service and support in order to become true partners with our clients. Our service offers will include:

• Uptime guarantees: we will include "uptime guarantees" with our all-inclusive service agreements to insure maximum productivity for our clients.

• Training: the "learning and growth" part of our Balanced Scorecard performance measurement strategy.

• Customer training: we will package comprehensive customer training programs with all of our offerings, to include systematic follow up and refresher training.

• Upgrade analysis: we will periodically assess our client's business processes and requirements, and offer cost-effective upgrade solutions to meet changing needs.

Support Include:

1) All-inclusive maintenance agreements (on-call service and supplies)

2) Walk-in service (time and materials)

3) Warranty Repairs.

4) Sale of consumable products for all brand names.